FINANCIAL / BUSINESS MANAGEMENT PROFESSIONAL

Innovative, strategic minded accounting, financial and business management professional with over two decades experience directing financial functions across diverse industries. Exceptionally skilled at ensuring strict adherence to governing polices, regulations, and standards. Reputation for improving processes and systems, as well as developing and implementing financial strategies that deliver tangible, bottom-line results. Offers an unwavering commitment to consistently exceed the highest levels of professional excellence.

 

 

CAREER HIGHLIGHTS

Identified more than $500,000 in assets that had been inadvertently written off; added assets to balance sheet and notified tax accountant of changes - company size $4.5M / Year - Hospitality

Discovered and corrected $100,000 in overstated expense and liabilities, resulting in increased net income and owner equity - $4.5M / Year - Hospitality

Recommended and set up credit card processing and created Web site to establish organization’s online presence - company size $1.2M / year - Nonprofit [501(c)3]

Streamlined billing and accounts payable functions, requiring less time and making information more accessible - company size $1.2M / year - Nonprofit [501(c)3]

Increased employee benefits at no additional cost to the employer, while saving the company time and money in benefits administration - company size $1.3M / year - Nonprofit [501(c)3]

Decreased redundant check issuance by suggesting and implementing new check issuance protocol - company size $20M - $50M / year - Manufacturing
Developed and implemented a system for employee purchases from ordering the products through purchasing to payment for the purchase through accounting or payroll, eliminating bottlenecks, redundancy and confusion - company size $20M - $50M / year - Manufacturing
Completed failed conversion from QuickBooks to Solomon (including eight months worth of reconciliations, two quarters of un-filed or incorrect payroll reports, incomplete program set up, etc., Obtained refund from state for overpaid employer payroll taxes) - company size $4.5M / year - Hospitality
Created system to track accounts receivable thorough QuickBooks without using the accounts receivable module, company had been using a spreadsheet and Quicken for this purpose - company size $1.5M / year - Insurance
History of consistently streamlining processes to make information more readily available, reduce employee time spent on tasks, and improve efficiency - often times combining two full time jobs into one.
 

 

Education | Credentials


 

Dominican University of California – San Rafael, CA

BA Degree in Strategic Management

Capella University – Minneapolis, MN

BS Degree in Business Administration

 

Mendocino College – Ukiah, CA

AS Degrees in Accounting
AS Business Administration
AS Small Business Management
Certificate in Accounting

 

 

Professional Credentials:

Intuit Certified QuickBooks ProAdvisor

Licensed Certified Public Bookkeeper
Life Agent (CA - Inactive)
Series 6 & 63 (Inactive)

 

Professional Organization Memberships:

National Association of Certified Public Bookkeepers

Honors:

Stanford Who's Who (2009)

 

 

SKILL SET

ACCOUNTING AND BOOKKEEPING (accounting software applications – computer skills)

Auditing

Budgeting

Forecasting

Projections

Cash Flow Management

Recommendations to Senior Management

 

Cost Accounting

Fund Accounting

Non-Profit Accounting

Month End Close

Reports (Financial and Managerial)

Tax Return Preparation

Inventory

 

General Ledger

Cash Receipts

Reconciliation (bank Accounts / General Ledger / Investments Accounts / Loans / Payables / Receivables)

Petty Cash (Advance / Reconciliation)

 

Payroll (including reconciliations & federal / state / statistical / workers comp reports)

Payables & Receivables (including billing / check issuance & distribution / Purchase Orders / Contract Billing)

Tutor (Managerial Accounting / Payroll Tax & Records)

 

MANAGEMENT / TEAM BUILDING

Strong in Business Conflict Mediation / Resolution using communication skills

Accounting

Credit

Office

 

Payroll

Staff Supervision

 

Team Collaboration

COMPUTER SKILLS

Accounting

·   Microsoft Dynamics Solomon

·   Acc Pac

·   Peachtree

·   QuickBooks (ProAdvisor)

·   Quicken

 

 

·   Payroll Partner

·   SBT

·   Open Systems

·   FAS

·   ADP

·   Report Smith

 

Database

·    Access

·    Approach

·    DBase

·    RBase

Graphics / Web

·    Publisher

·    Front Page

·    Paintshop Pro

 

Spreadsheets

·    Excel

·    123

·    Quatro

Word Processing

·    Word

·    WordPerfect

·    Ami Pro

·   Tutored Word and WordPerfect

HUMAN RESOURCES

New Employee Intake (W-4, I-9, Go over Polices, etc.)

Employee Benefits Enrollment.
Benefits Management

·    Health Insurance

·    Section 125 Medical

·    Retirement Plans

·    Direct Deposit 

 

Maintain employee files and attendance records

Keep up to date on the latest employment law

 

‘Go to’ person for payroll regulations

 

 

 

Career Experience

TLC Business Solutions, Tukwila, WA, 2000 to 2010

Accounting & Business Consultant

Provide a variety of solutions related to business consulting, financial administration, technology setup, and Web site development. Consult and train business owners and employees on basic accounting functions. Complete business consulting, full charge bookkeeping and payroll functions for several clients. Industries served: art, advertising, broadcasting, manufacturing, insurance, law, non-profit, medical, retail, transportation, and contracting. Gained significant industry specific knowledge including: lien laws (different types of lien released and regulations regarding filing mechanics' liens) and trust account regulations.

 

Key Contributions:

·       Devised a system using QuickBooks to accurately track inventory and expense in a multi-stage manufacturing process.

·       Redesigned filing system to reduce time spent searching for information and negotiate credit card processing rates to save both time and money.

·       Utilized QuickBooks to set up a system for an insurance agency to accurately track monies owed to and by them in connection with a specific trust account, replacing a manual process that required entry into two separate systems.

·       Created QuickBooks solutions for a client in the transportation industry enabling the input of daily receipts into one location and tracking of income / expenses.

Tena saved me significant time and money by providing expert help in QuickBooks Pro and accounting. Working with her also resulted in a savings of several thousand dollars on my taxes because she found several mistakes in how I had mis-categorized items in QuickBooks. She is personable, trustworthy and fun to work with. I recommend her to anyone who needs accounting help, and particularly to those businesses that want to outsource their bookkeeping with QuickBooks Pro. ~ Hired as an Accountant in 2009 ~ Top qualities: Personable , Good Value , High Integrity ~ May 31, 2009
 Rebecca Heathcock, Portland, OR
Tena was creative, intelligent and highly productive in all aspects of her work. She was a quick learner and a versatile, highly skilled employee who helped to move our agency in a better direction. Knowledgeable with the computer and in financial management. ~ hired as a Financial Advisor in 2004 ~ Top qualities: Great Results , Expert , High Integrity ~ October 30, 2008
 Mark Rohloff, Ukiah, CA
Tena takes her work and her expertise seriously and has the highest standards of integrity. I would not hesitate to recommend her skill set to another business. ~ Hired as an Accountant in 2005 ~ Top qualities: Expert , Good Value , On Time ~ October 30, 2008
 Doug DelBosco, Ukiah, CA

Tena came on board at the end of a difficult accounting software conversion. Tena not only kept the books current, but she cleaned up all issues that were not handled well during the conversion. She is an asset to any team in need of a hard working financial manager. ~ July 7, 2010
Jeffrey Smith, Arcata, CA

 

Western Living Concepts, Arcata, CA, 2007 to 2008

Financial Controller

Manage day-to-day financial functions for assisted living management and development company. Make sure the accounting procedures align with generally accepted accounting principles. Establish and implement short- and long-range financial goals. Track cash flow, process accounts payable and payroll, reconcile bank / loan statements, and compile financial statements. Maintain effective working relationships with bank representatives. Participate in executive-level strategic management meetings, making critical recommendations on expansion and financial timing issues. Brief exposure to Yardi  & American Contractor while providing assistance to sister companies. Served as intercompany “go to” person for accounting and human resources related issues. Maintained numerous positive business relationships, in house as well as with vendors, government agents and others.


Key Contributions:

·       Facilitated completion of previously attempted conversion from QuickBooks to Solomon software, correcting the setup of numerous modules, including taxes and payroll, which were causing numerous inconsistencies in the overall accounting functions.

·       Identified more than $500,000 in assets that had been inadvertently written off; added assets to balance sheet and notified tax accountant of changes.

·       Discovered and corrected $100,000 in overstated expense and liabilities, resulting in increased net income and owner equity.

 


Tena Chase worked for Ford Street Project from 4/1/04-8/29/07. I was Tena's direct supervisor. I am the Fiscal Director and she was my assistant. Tena is very bright and has a very comprehensive knowledge of accounting. She is a very fast learner and a hard worker. She has very high integrity and is knowledgeable of acceptable accounting procedures. She is very good a streamlining procedures to help use work time more productively. She is very computer literate and has a real mastery of Microsoft Word and Excel. I would highly recommend Tena for any position that she feels she is qualified to fill. ~ October 30, 2008
 Prilla Goforth, Ukiah, CA

Ford Street Project, Inc., Ukiah, CA, 2004 to 2007

Fiscal Assistant

Rendered professional accounting services to a non-profit (501(c)3) organization that provides shelter, housing, substance abuse treatment, and employment services the homeless, addicted, and disabled throughout Mendocino County. Employed a strong understanding of accounting systems, polices, and procedures to examine, verify, process, and maintain accounts / accounting data. Processed biweekly payroll, including taxes, garnishments, and benefits plan deposits. Handled government payroll inquiries and filed state reporting forms for newly hired employees. HUD reports for FESG grant, county HUD contracts & HUD financed properties (monthly, quarterly and annual reconciliation.)  Served as “go to” person for various issues and guidance. Established and maintained positive business relationships with co-workers, clients, vendors and others.

 


Key Contributions:

·       Recommended and set up credit card processing; created Web site to establish organization’s online presence.

·       Served as driving force in obtaining increase in employee benefits. Set up Section 125 plan, changed insurance carriers resulting in a reduction of cost, decrease in administrative time, and a refund of several thousand dollars.

·       Streamlined payroll, billing and accounts payable functions, requiring less time and making information more accessible.

·       Restructured system for tracking vacation and sick leave accruals and monies owed to the organization for rent payments; reconciled general ledger accounts and instituted processes to create a more efficient audit trail.

·       Initiated changes in the setup of ACCPAC, ensuring related postings were made within the same time frame, as recommended by auditors following the previous year’s audit.

 


I was employed for Advanced Manufacturing and Development in Willits, CA from May 15, 2001 until December 7, 2002 as the Accounting Manager. Tena Chase worked for me as a Payroll Clerk for a year of that time.

Although she had some experience in payroll before being hired by AM&D, she had never done payroll for hundreds of employees. She caught on very quickly and learned those more detailed aspects of payroll, like Sec. 125, that she had not known before. She also learned quite a lot about Human Resources since she worked so closely with that department. She worked well under pressure (AM&D had a biweekly payroll), and performed her tasks on time.

Tena possesses great self confidence and is not ever afraid to tackle something new. She has an exceptional understanding of software and is very computer literate.  ~ October 28, 2003
 Jeanne Hocrath
, Las Vegas, NV

AM&D, Inc., Willits, CA, 2000 to 2001

Payroll / Fixed Asset Clerk

Administered payroll activities for a provider of interactive retail point of purchase display systems. Compiled data and entered information into ADP payroll processing system. Processed expense checks using SBT Pro. Reconciled zero balance accounts in conjunction with a main checking and investment account. Collaborated with auditors in carrying out audit activities. Calculated and paid commissions to sales force. Processed expense reimbursements. Track fixed assets and depreciation using FAS. Served as departmental “go to” person. Established and maintained effective interdepartmental / intercompany working relationships.


Key Contributions:

·       Learned new ADP payroll system in less than one day prior to taking over responsibilities and processing payroll for the first time without a hitch.

·       Streamlined numerous systems within the Accounting Department, simplifying processes and eliminating redundancy.

·       Implemented more efficient processes for employee purchases and COD checks, which eliminated extra steps for Purchasing, Accounting, and Receiving Departments.

·       Served as departmental “go-to” person

 


It is a pleasure to recommend Mrs. Tena L. (Wallace) Chase to you.

I have known Mrs. Chase since the Spring Semester of 1997, when I hired her as a Word Processing tutor upon the recommendation of her instructor, Teresa (Terri) Robertson. Mrs. Chase was also a student in the Tutoring Methods course I taught. Mrs. Chase continued working under my supervision for approximately one year, during which time her tutoring duties expanded to include Payroll Tax Accounting, Business Mathematics, Managerial Accounting, Word for Windows (Mac and PC), and WordPerfect (Mac and PC).

Mrs. Chase was an excellent tutor and an outstanding student. She was effective in explaining complicated material to other students in ways they could understand. She was even successful in assisting an English language learner with the Payroll Tax Accounting course.

Mrs. Chase is a fast learner with good people skills. She is a self-starter who works well with minimal supervision. She would be an excellent choice as an employee in any business.

Please give your highest consideration to Mrs. Tena L. Chase. ~ November 5, 2001 — Lynda B. Meyers, Ukiah, CA

Mendocino College, Ukiah, CA  1999 - 2000

P/T Instructional Aide

Business Office Technology Lab – SEASONAL 



Mendocino College, Ukiah, CA  1997

Tutor

Recommended by and Instructor.  Tutored Word, WordPerfect, Excel, Business Math, Payroll Tax & Records, Managerial Accounting, Weather & Climate
 

 

Wallace Business Services, Ukiah, CA  1992 - 1997

Full Charge Bookkeeper

Provide full charge bookkeeping and consulting services to business owners. Registered tax preparer.

 


Tena Chase worked for me for a number of years. During this time she displayed a great work ethic. She is very dependable, efficient, smart, and hardworking. As time went by, I gave her more and more responsibility, which she handled well.

Tena was my office manager and did my accounting. Shear is near genius with computers. She can learn any new program almost instantly and make them do things others thought could not be done.

She was well liked by everyone ant fit in nicely in our office. She was a good manger to those who worked under her. ~ Adrian Wallace, Ukiah, CA

World Restoration Services, Ukiah, CA  1984 - 1994

Accountant / Office Manager

Rarely missed a day in ten years. During the time I worked for the company went through three different forms of ownership (Proprietorship; Proprietorship & Partnership; Corporation.)   The initial services provided were carpet, upholstery & drapery cleaning.  The partnership formed out of the need to be able to provide additional services to the customers and to do insurance work – added services water and smoke damage restoration.  As the company grew the proprietorship and partnership merged to form a corporation; services and retail were added – general & flooring contracting, floor covering showroom was opened, deal was made to sell flooring seconds.


Key Contributions:

·       Completed conversion from DacEasy Accounting to QuickBooks

·       Designed and implemented a system for tracking inventory (integration with current accounting system)

·       Designed and implemented a system for billing insurance companies (using Lotus 123)

·       All accounting and reporting duties (including payroll) – work with outside CPA as needed.

·       Supervised office of two, supervised other workers (work crews up to twenty) as needed.

·       Troubleshooting and recommendations as needed.

 

  

REFERENCES

 

Degrees / Certificates / Licenses / Assessments / Recommendations   Printable Version