FINANCIAL / BUSINESS MANAGEMENT PROFESSIONAL
Innovative,
strategic minded
accounting, financial and business management professional with over two
decades experience directing financial functions across diverse
industries. Exceptionally skilled at ensuring strict adherence to governing
polices, regulations, and standards. Reputation for improving processes and
systems, as well as developing and implementing financial strategies that
deliver tangible, bottom-line results. Offers an unwavering commitment to
consistently exceed the highest levels of professional excellence.
Identified
more than $500,000 in assets
that had been inadvertently written off; added assets to balance sheet and
notified tax accountant of changes - company size $4.5M / Year - Hospitality
Discovered
and corrected $100,000 in overstated expense and liabilities,
resulting in increased net income and owner equity - $4.5M / Year -
Hospitality
Recommended
and set up credit card processing
and created Web site to establish organization’s online presence
- company size $1.2M / year - Nonprofit [501(c)3]
Streamlined
billing and accounts payable functions,
requiring less time and making information more accessible
- company
size $1.2M / year - Nonprofit [501(c)3]
Increased
employee benefits at no additional cost to the employer,
while saving the company time and money in benefits administration
- company size $1.3M / year - Nonprofit [501(c)3]
Decreased redundant check
issuance by
suggesting and implementing new check issuance protocol - company size $20M -
$50M / year - Manufacturing
Developed and implemented a system
for employee purchases
from ordering the products through purchasing to payment for the purchase
through accounting or payroll, eliminating bottlenecks, redundancy and
confusion - company size $20M - $50M / year - Manufacturing
Completed failed conversion from
QuickBooks to Solomon
(including eight months worth of reconciliations, two quarters of un-filed or
incorrect payroll reports, incomplete program set up, etc., Obtained refund
from state for overpaid employer payroll taxes) - company size $4.5M / year -
Hospitality
Created system to track accounts
receivable
thorough QuickBooks without using the accounts receivable module, company had
been using a spreadsheet and Quicken for this purpose - company size $1.5M /
year - Insurance
History of consistently streamlining
processes to make
information more readily available, reduce employee time spent on tasks, and
improve efficiency - often times combining two full time jobs into one.
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Dominican University of California
– San Rafael, CA
BA Degree in Strategic
Management
Capella University
– Minneapolis, MN
BS Degree in Business
Administration
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Mendocino College –
Ukiah, CA
AS Degrees in Accounting
AS Business Administration
AS Small Business Management
Certificate in Accounting
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Professional Credentials:
Intuit Certified
QuickBooks ProAdvisor
Licensed Certified Public
Bookkeeper
Life Agent (CA - Inactive)
Series 6 & 63 (Inactive)
Professional Organization
Memberships:
National Association of
Certified Public Bookkeepers
Honors:
Stanford Who's Who (2009)
ACCOUNTING AND BOOKKEEPING
(accounting
software applications – computer skills)
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Auditing
Budgeting
Forecasting
Projections
Cash Flow
Management
Recommendations to Senior Management
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Cost
Accounting
Fund
Accounting
Non-Profit
Accounting
Month End
Close
Reports
(Financial and Managerial)
Tax Return
Preparation
Inventory
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General
Ledger
Cash
Receipts
Reconciliation
(bank
Accounts / General Ledger / Investments Accounts / Loans / Payables /
Receivables)
Petty Cash
(Advance / Reconciliation)
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Payroll
(including reconciliations & federal / state / statistical / workers comp
reports)
Payables &
Receivables
(including billing / check issuance & distribution / Purchase Orders /
Contract Billing)
Tutor
(Managerial Accounting / Payroll Tax & Records)
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MANAGEMENT / TEAM BUILDING
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Strong in
Business Conflict Mediation / Resolution using communication skills |
Accounting
Credit
Office
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Payroll
Staff
Supervision
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Team
Collaboration |
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Accounting
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Microsoft
Dynamics Solomon
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Acc Pac
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Peachtree
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QuickBooks
(ProAdvisor)
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Quicken
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Payroll
Partner
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SBT
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Open
Systems
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FAS
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ADP
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Report
Smith
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Database
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Access
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Approach
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DBase
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RBase
Graphics /
Web
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Publisher
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Front Page
·
Paintshop
Pro
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Spreadsheets
·
Excel
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123
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Quatro
Word
Processing
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Word
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WordPerfect
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Ami Pro
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Tutored
Word and WordPerfect
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New
Employee Intake
(W-4, I-9,
Go over Polices, etc.)
Employee
Benefits Enrollment.
Benefits Management
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Health
Insurance
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Section 125
Medical
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Retirement
Plans
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Direct
Deposit
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Maintain
employee files and attendance records |
Keep up to
date on the latest employment law
‘Go to’
person for payroll regulations
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TLC Business Solutions,
Tukwila, WA, 2000 to
2010
Accounting & Business
Consultant
Provide a variety of
solutions related to business consulting, financial administration, technology
setup, and Web site development. Consult and train business owners and
employees on basic accounting functions. Complete business consulting, full
charge bookkeeping and payroll functions for several clients. Industries
served: art, advertising, broadcasting, manufacturing, insurance, law, non-profit,
medical, retail, transportation, and contracting. Gained significant industry
specific knowledge including: lien laws (different types of lien released and
regulations regarding filing mechanics' liens) and trust account regulations.
Key Contributions:
·
Devised a
system using QuickBooks to accurately track inventory and expense in a
multi-stage manufacturing process.
·
Redesigned
filing system to reduce time spent searching for information and negotiate
credit card processing rates to save both time and money.
·
Utilized
QuickBooks to set up a system for an insurance agency to accurately track
monies owed to and by them in connection with a specific trust account,
replacing a manual process that required entry into two separate systems.
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Created
QuickBooks solutions for a client in the transportation industry enabling the
input of daily receipts into one location and tracking of income / expenses.
Tena saved me significant time and money by providing expert help in QuickBooks Pro and accounting. Working with her also resulted in a savings of several thousand dollars on my taxes because she found several mistakes in how I had mis-categorized items in QuickBooks. She is personable, trustworthy and fun to work with. I recommend her to anyone who needs accounting help, and particularly to those businesses that want to outsource their bookkeeping with QuickBooks Pro. ~ Hired as an Accountant in 2009 ~ Top qualities: Personable , Good Value , High Integrity ~ May 31, 2009 — Rebecca Heathcock, Portland, OR
Tena was creative, intelligent and highly productive in all aspects of her work. She was a quick learner and a versatile, highly skilled employee who helped to move our agency in a better direction. Knowledgeable with the computer and in financial management. ~ hired as a Financial Advisor in 2004 ~ Top qualities: Great Results , Expert , High Integrity ~ October 30, 2008 — Mark Rohloff, Ukiah, CA
Tena takes her work and her expertise seriously and has the highest standards of integrity. I would not hesitate to recommend her skill set to another business. ~ Hired as an Accountant in 2005 ~ Top qualities: Expert , Good Value , On Time ~ October 30, 2008 — Doug DelBosco, Ukiah, CA
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Tena came on board at the end of a difficult accounting software
conversion. Tena not only kept the books current, but she cleaned up all
issues that were not handled well during the conversion. She is an asset
to any team in need of a hard working financial manager. ~ July 7, 2010
—
Jeffrey Smith, Arcata, CA
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Western Living
Concepts,
Arcata, CA, 2007 to
2008
Financial Controller
Manage day-to-day
financial functions for assisted living management and development company.
Make sure the accounting procedures align with generally accepted accounting
principles. Establish and implement short- and long-range financial goals. Track cash
flow, process accounts payable and payroll, reconcile bank / loan statements,
and compile financial statements. Maintain effective working relationships
with bank representatives. Participate in executive-level strategic management
meetings, making critical recommendations on expansion and financial timing
issues. Brief exposure
to Yardi & American Contractor while providing assistance to sister
companies. Served as intercompany “go to” person for accounting and human
resources related issues. Maintained numerous positive business relationships,
in house as well as with vendors, government agents and others.
Key Contributions:
·
Facilitated
completion of previously attempted conversion from QuickBooks to Solomon
software, correcting the setup of numerous modules, including taxes and
payroll, which were causing numerous inconsistencies in the overall accounting
functions.
·
Identified
more than $500,000 in assets that had been inadvertently written off; added
assets to balance sheet and notified tax accountant of changes.
·
Discovered
and corrected $100,000 in overstated expense and liabilities, resulting in
increased net income and owner equity.
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Tena Chase worked for Ford Street Project from 4/1/04-8/29/07. I was Tena's direct supervisor. I am the Fiscal Director and she was my assistant. Tena is very bright and has a very comprehensive knowledge of accounting. She is a very fast learner and a hard worker. She has very high integrity and is knowledgeable of acceptable accounting procedures. She is very good a streamlining procedures to help use work time more productively. She is very computer literate and has a real mastery of Microsoft Word and Excel. I would highly recommend Tena for any position that she feels she is qualified to fill. ~ October 30, 2008 — Prilla Goforth, Ukiah, CA |
Ford Street Project, Inc.,
Ukiah, CA, 2004 to 2007
Fiscal Assistant
Rendered professional
accounting services to a non-profit (501(c)3) organization that provides shelter, housing,
substance abuse treatment, and employment services the homeless, addicted, and
disabled throughout Mendocino County. Employed a strong understanding of
accounting systems, polices, and procedures to examine, verify, process, and
maintain accounts / accounting data. Processed biweekly payroll, including
taxes, garnishments, and benefits plan deposits. Handled government payroll
inquiries and filed state reporting forms for newly hired employees.
HUD reports for FESG grant,
county HUD contracts & HUD financed properties (monthly, quarterly and annual
reconciliation.) Served as “go to” person for various issues and guidance.
Established and maintained positive business relationships with co-workers,
clients, vendors and others.
Key Contributions:
·
Recommended
and set up credit card processing; created Web site to establish
organization’s online presence.
·
Served as
driving force in obtaining increase in employee benefits. Set up Section 125
plan, changed insurance carriers resulting in a reduction of cost, decrease in
administrative time, and a refund of several thousand dollars.
·
Streamlined
payroll, billing and accounts payable functions, requiring less time and
making information more accessible.
·
Restructured
system for tracking vacation and sick leave accruals and monies owed to the
organization for rent payments; reconciled general ledger accounts and
instituted processes to create a more efficient audit trail.
·
Initiated
changes in the setup of ACCPAC, ensuring related postings were made within the
same time frame, as recommended by auditors following the previous year’s
audit.
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I was employed for Advanced Manufacturing and Development in Willits, CA
from May 15, 2001 until December 7, 2002 as the Accounting Manager. Tena
Chase worked for me as a Payroll Clerk for a year of that time.
Although she had some experience in payroll before being
hired by AM&D, she had never done payroll for hundreds of employees. She
caught on very quickly and learned those more detailed aspects of payroll,
like Sec. 125, that she had not known before. She also learned quite a lot
about Human Resources since she worked so closely with that department.
She worked well under pressure (AM&D had a biweekly payroll), and
performed her tasks on time.
Tena possesses great self confidence and is not ever
afraid to tackle something new. She has an exceptional understanding of
software and is very computer literate.
~ October 28, 2003
— Jeanne Hocrath,
Las Vegas, NV
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AM&D, Inc.,
Willits, CA, 2000 to 2001
Payroll / Fixed Asset
Clerk
Administered payroll
activities for a provider of interactive retail point of purchase display
systems. Compiled data and entered information into ADP payroll processing
system. Processed expense checks using SBT Pro. Reconciled zero balance
accounts in conjunction with a main checking and investment account.
Collaborated with auditors in carrying out audit activities. Calculated and
paid commissions to sales force. Processed expense reimbursements. Track fixed
assets and depreciation using FAS.
Served as
departmental “go to” person. Established and maintained effective
interdepartmental / intercompany working relationships.
Key Contributions:
·
Learned new
ADP payroll system in less than one day prior to taking over responsibilities
and processing payroll for the first time without a hitch.
·
Streamlined
numerous systems within the Accounting Department, simplifying processes and
eliminating redundancy.
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Implemented
more efficient processes for employee purchases and COD checks, which
eliminated extra steps for Purchasing, Accounting, and Receiving Departments.
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Served as
departmental “go-to” person |
It is a pleasure to recommend Mrs. Tena L. (Wallace) Chase to you.
I
have known Mrs. Chase since the Spring Semester of 1997, when I hired
her as a Word Processing tutor upon the recommendation of her
instructor, Teresa (Terri) Robertson. Mrs. Chase was also a student in
the Tutoring Methods course I taught. Mrs. Chase continued working under
my supervision for approximately one year, during which time her
tutoring duties expanded to include Payroll Tax Accounting, Business
Mathematics, Managerial Accounting, Word for Windows (Mac and PC), and
WordPerfect (Mac and PC).
Mrs. Chase was an excellent tutor and an
outstanding student. She was effective in explaining complicated
material to other students in ways they could understand. She was even
successful in assisting an English language learner with the Payroll Tax
Accounting course.
Mrs. Chase is a fast learner with good people skills.
She is a self-starter who works well with minimal supervision. She would
be an excellent choice as an employee in any business.
Please give your
highest consideration to Mrs. Tena L. Chase.
~
November 5, 2001
— Lynda B. Meyers,
Ukiah, CA
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Mendocino College, Ukiah, CA 1999 - 2000
P/T Instructional Aide
Business Office Technology
Lab – SEASONAL
Mendocino College, Ukiah, CA 1997
Tutor
Recommended by and
Instructor. Tutored Word, WordPerfect, Excel, Business Math, Payroll Tax &
Records, Managerial Accounting, Weather & Climate
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Wallace Business Services, Ukiah, CA 1992 - 1997
Full Charge Bookkeeper
Provide full charge
bookkeeping and consulting services to business owners. Registered tax
preparer.
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Tena Chase worked for me for a number of years. During this time she displayed a great work ethic. She is very dependable, efficient, smart, and hardworking. As time went by, I gave her more and more responsibility, which she handled well.
Tena was my office manager and did my accounting. Shear is near genius with computers. She can learn any new program almost instantly and make them do things others thought could not be done.
She was well liked by everyone ant fit in nicely in our office. She was a good manger to those who worked under her. ~ Adrian Wallace, Ukiah, CA |
World Restoration Services, Ukiah, CA 1984 - 1994
Accountant / Office
Manager
Rarely missed a day in ten
years. During the time I worked for the company went through three different
forms of ownership (Proprietorship; Proprietorship & Partnership;
Corporation.) The initial services provided were carpet, upholstery &
drapery cleaning. The partnership formed out of the need to be able to
provide additional services to the customers and to do insurance work – added
services water and smoke damage restoration. As the company grew the
proprietorship and partnership merged to form a corporation; services and
retail were added – general & flooring contracting, floor covering showroom
was opened, deal was made to sell flooring seconds.
Key Contributions:
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Completed
conversion from DacEasy Accounting to QuickBooks
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Designed and
implemented a system for tracking inventory (integration with current
accounting system)
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Designed and
implemented a system for billing insurance companies (using Lotus 123)
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All
accounting and reporting duties (including payroll) – work with outside CPA as
needed.
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Supervised
office of two, supervised other workers (work crews up to twenty) as needed.
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Troubleshooting and recommendations as needed.
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Degrees / Certificates /
Licenses / Assessments / Recommendations
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